Return & Refund PolicyReturns& Refunds:
Doors, drawer fronts, drawer boxes or any supplies will not be returned without our prior written approval. Merchandise may need to be returned in their original condition to the facilities of Cabinet Door Supply LLC for inspection. Any item that has been hinged, hung, or finished, shows signs of exposure to moisture, heat or sun, shows signs of job site neglect or is modified in any way shall deemed accepted by the buyer and voids any warranty. If it is deemed to be a manufacturing error, shipping damages will need to contact us to be determined if any replacement will occur.Claims on any order or material discrepancies must be made prior to HINGING, HANGING, or FINISHING.
Cancellation or Changes to Orders: Due to the nature of custom build we do not accept changes to or cancellations of orders once they have been placed. This is because orders go into production almost immediately after they are received and due to the automation of our system we incur in expenses anytime we must interact with a confirmed order.
Any requested change after the order has been placed will incur in additional charges or it will need to place a new order depending on the order status in production. Customer will need to contact us to determine either any change can be made or a new order will need to be placed.